Privacy Policy

Introduction

This Privacy Policy describes how Qamar Nutritive Food Products ("we", "our", "us") collects, uses, shares, protects or otherwise processes your personal information through our website www.qamarnutritivefoodproducts.in ("Platform").

By visiting or using the Platform, you expressly agree to the terms of this Privacy Policy, Terms of Use, and applicable laws of India. If you do not agree, please do not use the Platform.

Collection of Data

We collect:

• Name, date of birth, address, telephone/mobile number, email ID.

• Identity or address proof.

• Sensitive data with consent (bank details, card details, biometrics, etc.).

• Behavioural data, preferences, transaction history.

• Data collected by third-party partners (governed by their policies).

We never ask for PINs, passwords, etc. If you receive such requests claiming to be us, report immediately to law enforcement.

Usage

We use data to:

• Provide services

• Assist sellers in fulfilling orders

• Resolve disputes and troubleshoot

• Conduct marketing and surveys

• Prevent fraud

• Enforce terms

• Improve user experience

• Notify you about offers and updates

Sharing

We may share personal data with:

• Group entities and affiliates

• Sellers and business partners

• Logistics partners

• Payment providers

• Third-party programs

• Law enforcement agencies when required by law or for safety/security

Security Precautions

We use reasonable security practices to protect your information.
However, data transmission over the Internet is not completely secure.
You are responsible for protecting your login credentials.

Data Deletion & Retention

• You may delete your account via profile settings or by contacting us.

• Deletion may be delayed if grievances or pending services exist.

• Data is retained only as long as necessary or as required by law.

• Anonymized data may be stored for analytics.

Your Rights

You may access, rectify, or update your data using Platform features.

Consent

By using the Platform, you consent to data processing.
You may withdraw consent by writing to the Grievance Officer.

Changes

We may update this Privacy Policy periodically.

Grievance Officer

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