Refund and Cancellation Policy

1. Cancellations are accepted within 2 days of placing the order unless shipping has already started.

2. No cancellation for perishable items (flowers, eatables, etc.) unless quality issues are proven.

3. Damaged/defective items must be reported within 2 days of receipt.

4. Items not matching expectations must be reported within 2 days.

5. For manufacturer-warranty items, contact the manufacturer.

6. Approved refunds take 5 days to process.

Return Policy

• Returns/exchanges allowed within 2 days from purchase.

• To be eligible:

  • Item must be unused and in original condition.

  • Original packaging must be intact.

  • Sale items may not be eligible.

• Only defective or damaged items may be replaced.

• Certain categories may be exempt (specified at purchase).

• You will be notified by email once the returned item is inspected and approved.

Shipping Policy

• Orders shipped via registered domestic courier or speed post.

• Shipping within 7 days from order/payment or as agreed at order confirmation.

• Platform Owner not liable for courier/postal delays.

• Delivery is sent to the address provided at purchase.

• Delivery confirmation is sent to your registered email.

• Shipping costs (if any) are non-refundable.